Overview of services

  • Easy access to your own data in an accessible, aggregated format
  • Easy access to data from 60% of UK billing Authorities
  • Restrict data access at user level
  • Ability to search just by a telephone number or an email address
  • Finding phone numbers where none exist in your records via national ‘phone directory
  • Checking other occupants at an address to verify entitlement to benefits and discounts
  • Check on multiple occupancy houses to look for forwarding information that could be attached to another occupant
  • After a debtor has been found, check details of other occupants that may be jointly liable
  • Confirm occupancy at an address
  • Access to more than one million employer records
  • Access to forwarding addresses
  • Wildcard and ability to filter on results
  • Access to database of the deceased
  • Access to Post Office Address file
  • Access to credit reference reports (consumer and commercial)
  • Access to the full UK Voters Roll
  • Ability to receive alerts when debtors appear on the Voters Roll
  • Assist with cleaning up data
  • Finds data errors
  • Links to relevant third-party websites

View the departments below to find out how LoCTA will help you

Adult Social Care Services

VERIFY, TRACE, FRAUD

Benefits Services

VERIFY, TRACE, FRAUD, DEBT

Education

VERIFY, TRACE, FRAUD

Business Rates

VERIFY, TRACE, FRAUD, DEBT, CRIME

Environment

VERIFY, FRAUD, DEBT

Finance & Procurement

VERIFY, FRAUD, DEBT

Fraud

VERIFY, TRACE, FRAUD, CRIME

Housing

VERIFY, CRIME, FRAUD, DEBT

Parking

VERIFY, TRACE, FRAUD

Pensions

VERIFY, TRACE, FRAUD

Post Room

TRACE

Private Landlord Licensing

VERIFY, FRAUD, CRIME

Revenues

VERIFY, TRACE, FRAUD, DEBT

Sundry Debt

VERIFY, TRACE, DEBT

Trading Standards

VERIFY, TRACE, FRAUD, DEBT, CRIME

“We have many residents that move to neighbouring Local Authorities. Historically it has been difficult to trace these residents however LoCTA enables us to locate these people so we can collect council tax quickly. The product is good value for money and proves critical in allowing us to trace and collect outstanding money in a timely manner.”

Robbie Parker, Council Tax Manager, Bradford.

Learn more

Adult Social Care

  • Access to Open Banking
  • Access to income/expenditure, payments to carers, additional income/benefits, help identify financial abuse
  • Access to Bank Validation and Verification

Benefits

  • Checking for fraudulently claimed benefits
  • Confirm entitlement to benefits
  • Check for additional occupants
  • Finding other liable parties
  • Access to forwarding addresses
  • Confirm occupancy at an address
  • Confirm the beneficiary isn’t on the deceased database
  • NINO Match alert
  • an automatic check for duplicated NINOs in the Hub, with analysis to interpret the results

Education

  • Checking that admissions live in correct catchment area
  • Where schools report that a child is no longer attending due to relocation, checking that benefits are not still being received

Business Rates

  • Checking for non-payment of NDR
  • Check for false SBRR/SBBS claims
  • Access to forwarding addresses
  • Access to Companies House data
  • Automated weekly report shows duplicated SBRR/SBBS claims with analysis to interpret the results

Environmental Services

  • Verify names and addresses
  • Confirm additional occupants
  • Confirm occupancy at an address
  •  Confirm Council Tax and NDR payer

Finance & Procurement

  • Verify names and addresses
  • Confirm additional occupants
  • Confirm occupancy at an address
  • Confirm Council Tax and NDR payer
  • Access to forwarding addresses
  • Access to Bank Validation and Verification
  • Access to Open Banking
  • Access to Single View of Debt

Fraud

  • Verify names and addresses
  • Confirm additional occupants
  • Confirm occupancy at an address
  • Confirm Council Tax and NDR payer
  • Checking for aliases
  • See Liability Order Granted status

Housing

  • Check for sub-letting, confirm the Council Tax payer
  • Verify and trace individuals
  • Verify housing applications
  • Check emergency housing for the homeless
  • Check additional occupants

Parking

  • Verifying that people have given the correct address

Pensions

  • Tracing people who haven’t given forwarding addresses
  • Reuniting people with their pensions
  • Adding telephone numbers to records
  • Check the deceased database

Post Room

  • Check returned mail from gone aways
  • Check the deceased database

Private Landlord Licensing

  • Verify name and address of landlord
  • Check high-risk licensable properties if this is necessary to protect vulnerable tenants — Check for aliases — Check Application process
  • Verify details of rented property
  • Confirm multiple occupancy status for properties in Multiple Occupation (HMOs)

Revenues

  • Chasing non-payment of council tax
  • Confirm occupancy at an address
  • See Liability Order Granted status
  • Check for additional occupants
  • Find other liable parties
  • Confirm entitlement to discounts
  • Check discounts given
  • Access to forwarding addresses
  • Check on multiple occupancy houses to look for forwarding information that could be attached to another occupant

Sundry Debt

  • Verify names and addresses
  • Confirm additional occupants
  • Confirm occupancy at an address
  • Confirm Council Tax and NDR payer

Trading Standards

  • Checking for aliases
  • Checking who pays council tax or Business Rates at a property
  • Find additional postal and email addresses
  • Find additional postal and email addresses
  • Check additional occupants
  • Find financial associations via CRA reports
  • Confirm additional occupants
  • Receive alerts on First and Final Notices
  • Receive alerts for Dissolved Companies

A secure and efficient way of tracing debtors and tackling fraud.